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BAE Bristol - Terms and Conditions

Terms & Conditions of Sale and Privacy Policy for Bristol Auto Electrical Ltd.


Bristol Auto Electrical Limited.                                             Registered in England No. 2361630



?The Company? means Bristol Auto Electrical Ltd.

?The Buyer? means the person, firm or company entering into a contract with the Company.

?The Conditions? means the conditions herein contained relating to the sale of goods.

?The Contract? means the contract between the Company and the Buyer, created on acceptance of the buyers order.

?The Goods? means the goods supplied hereunder in accordance with the order.



All orders are accepted, and goods supplied only based on our standard terms and conditions printed hereunder.  No employee or agent of this company has authority to accept orders on any other basis. By placing an order with us whether by reference to our catalogue (a) offers to buy or products on the terms of business set out hereunder and (b) waives any conditions or stipulations in, or made at the time of, the order (or in its own standard documentation) which imposes or seeks to impose its own conditions or terms of purchase insofar as these are at variance with these standard sales conditions, whatever the customer?s intention may be.


The company reserves the right to accept or refuse orders and to cancel or suspend delivery of any uncompleted order. We regret that under no circumstances can we accept any responsibility whatever for errors arising from orders placed by telephone.


All descriptions specifications, drawings and particulars of performance and dimensions, are approximate only. The descriptions, drawing and photographs contained in the Company?s catalogue, price lists and other advertising matter are intended merely to present a general idea of the goods described therein and none of these shall form part of the contract. Pre-packed goods are only supplied in the quantities listed per pack, card or box. Cancellation of orders cannot be accepted if the work has already begun, or if the goods have already been dispatched.


Goods correctly dispatched against a customer?s order may not be returned without the consent of the company. The company reserves the right not to accept goods returned for credit. However, if goods returned are accepted for credit, a handling charge will be made. Goods returned to us for any reason must be sent carriage paid.


Any time quoted for dispatch is to date from receipt by the Company of a written order to proceed and of all necessary information to enable it to put the work in hand. The Company will use its reasonable endeavours to dispatch on the date given but will accept no liability for failure to do so for whatever reason. The time for delivery shall not be of the essence.


The company will repair or replace free of charge, goods damaged in transit, provided that the Company and the Carriers receive the requisite written notification of such damage within three days of receipt of goods. Unless such notification is received by the Company and the Carriers within that period the Carriers and the Company shall be under no liability for damage in transit. The customer is advised in his own interest to inspect the goods immediately on arrival. The packing and contents should be retained for the Carriers inspection.


In the case of non-delivery notice in writing must be received by the Company within twenty-one days of invoice date. In the case of claims for shortages, all claims must be received in writing by the Company within three days of receipt of the goods. No claim can be entertained unless these conditions, which basically are the Carriers conditions, are observed.


All prices included in the Company?s quotations are provisional and are subject to alteration upwards or downward without notice according to the Company?s price or prices ruling at the date of invoice. Prices are exclusive of VAT unless expressly stated to be VAT inclusive.


Maximum credit allowed is thirty days following the month of invoice. We reserve the right to suspend delivery of any order if the account is overdue. Any old debt given to our debt collectors for collection will incur a 15% collection fee.


The Company hereby warrants the Goods are free from any material defect in workmanship and materials and correspond with any agreed specification by the Company?s liabilities under this warranty shall be limited to replacing any defective goods. The Company?s liability under this warranty is also conditional upon: a)Written notice of the defect being given to the Company within 14 days after discovery of the same and in any event within one month after either the date of delivery or the date on which the Customer was informed that the Goods are ready for delivery whichever occurs first, b)The goods having been properly stored and used by the Customer prior to the defect occurring, c) The Goods not having been subjected to any abnormal or improper use or modification: and d)The Goods having been returned at the Company?s request but at the Customer?s expense for inspection. Please note, if a product returned under warranty has failed in use we may repair and return the product.


The Company shall not in any way be liable or responsible for consequential loss or damages claims or liabilities of any kind whatsoever and howsoever arising in respect of products supplied by the Company.


This Contract shall in all respects be construed and operate as an English Contract and in conformity with English Law and the parties submit to the jurisdiction of the Courts of England and Wales.


The property in goods supplied by us shall not pass unless and until all monies due to us including the price of the goods in question shall have been paid to us. These standard conditions of sale are exhaustive, and no other terms shall be implied or introduced herein unless in writing signed by the party against whom they are to be enforced.


Bristol Auto Electrical Limited.                                             Registered in England No. 2361630


Privacy Policy


Please read this Privacy Policy carefully. You must not use this website or our Services if you do not accept this Privacy Policy or our Terms of Use.


On the 25th May 2018 the new General Data Protection Regulation (GDPR) comes into effect. This privacy notice lets you know what information we keep about our customer and suppliers and staff.

Personal Contact Details Sales details such as full name personal or business name, business address, telephone number and e-mail address. Suppliers details such as full name personal or business name, business address, telephone number, email address and bank details. Staff members Home address and bank details.





We only use the personal data in the day to day running of our business. We may contact you regarding invoices, quotations, or information required or information we wish to pass on to you.


We only use the personal data in the day to day running of our business. We may contact you regarding invoices, remittances, or information required.


We only use the personal data in the fulfilment of Salary, HMRC obligations and Pensions Payslips are password protected and emailed from Sage payroll. Bank details of staff are only used for payment of salaries.



Customer business names and contact details are held on our Sage accounting system on encrypted server and backup system. No Customer bank details or credit card information are stored on our accounting system.

Employees details are stored on Sage payroll. We have encryption and anti-virus on our PC?s and an outside company that are responsible for our maintenance and security.

Credit Card Details – Credit card payments are handled by World Pay and Stripe both of whom are GDPR compliant. Once payment has been received, all information is stored in locked cabinets for one calendar month then shredded. No credit card information is stored on any computer system or hard copies retained by Bristol Auto electrical Ltd.


THIRD PARTY INFORMATION (* See Website Links below.) 

Bristol Auto Electrical Limited will not pass on any contact details to any other company unless we have permission from yourself this includes any credit reference request from suppliers.



Bristol Auto Electrical Limited will hold your personal information for as long as we have business needs and to ensure a good working relationship. As long as we provide goods to our customers, our suppliers supply us with goods and members of staff are in our employ.



The right to be informed about the processing of your personal information and to have your personal information corrected if it is inaccurate, and to have incomplete information completed. The right to object to or restrict processing of your personal information. The right to request access to your information and to have your personal information erased if required.



Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit. Our website saves the contents of your basket when you haven?t completed a transaction. If you quit our website without placing an order the system will remember the items you added to your basket and send you an email with a reminder. We do this to make sure your shopping experience is as hassle free as possible. If you do not want to receive these emails in the future, please click on the unsubscribe link at the bottom of the email you have received.


CHANGES TO OUR PRIVACY POLICY – We reserve the right to amend or modify this Privacy Policy at any time and any changes will be published on the Sites.


If you have any questions about how we use your personal data that are not answered here, or if you want to exercise your rights regarding your personal data, please contact us by any of the following means:

Email us on:

Write to us at: Bristol Auto Electrical Ltd. 129 Albert Road. St Philips BRISTOL BS2 0YA.

Issue Date: 23rd May 2020

Bristol Auto Electrical Remains Open For Business

It's business as usual at Bristol Auto Electrical with both depots open and some employees returning to work from furlough as business demand increases.

We are closely monitoring the situation in both of our locations and following the guidance of the authorities, which advises cleaning and disinfecting.

We will regularly assess all measures and will take relevant steps to ensure we follow all UK Government advise taking extra precautions to help protect the health and safety of our employees and customers, which is our top priority at this time.

In order to limit social contact when on site please adhere to the social distancing measures out lined by the UK Government.

Despite best their best efforts some postal services may be disrupted.

Social Distancing Measures